GDPR

PRIVACY POLICY, CUSTOMER, SUPPLIER, PROSPECT (GDPR)

This Privacy Policy contains information about how we process your personal data as CUSTOMER, SUPPLIER or PROSPECT. We advise you to read our Privacy Policy carefully.

 

1. FrontPac AB is the Personal Data Controller

FrontPac AB, 556498-4275, is the Personal Data Controller responsible for the processing of your personal data.

 

2. What type of data do we collect?

When we enter into business relationship, we gather the following information in our systems:

  • Name
  • Email address
  • Phone number
  • The company you work for
  • Job title
  • The industry you work in
  • Your company’s webpage

 

3. How do we use the data?

The data you have submitted is used for the following purposes:

  • Carry out daily correspondence such as tenders, orders, invoices.
  • Sales and marketing activities
  • Customer care and making available information relating to our products
  • To enable us to provide you with a better personal experience and to provide product offers and other content that may interest you

 

4. Consent to mail correspondence, direct marketing and continued communication

By agreeing to our processing of your personal data for the purposes stated above, you agree:

  • that we process your personal data in accordance with this Privacy Policy
  • that we may send direct marketing material regarding our products to you via email
  • that we contact you via email or by phone

 

5. For how long is the data kept?

We only process personal data for as long as it takes to fulfil the purpose of their collection, after which we delete the data.

If you have an active dialog with us, your data is stored for 60 months from the latest interaction; then we clear the data we have registered about you. An active dialog means having interacted with FrontPac, or representatives from FrontPac AB, via phone, by responding to emails, by downloading material from the website or by registering via a form, during the last 60 months.

All personal data entered is linked to an employment in a company that is customer or supplier to FrontPac, we process your data in the context of customer care. For active customer relationships, we process your data until (1) you have terminated your employment with the company, or (2) the company no longer have an active customer relationship with us. Once a customer relationship has ceased, the storing and processing of your data will be handled according to the terms as described in the two paragraphs above. If you terminate your employment with the company, you are responsible for notifying us at the specified contact details, and we will clear your data.

 

6. Who can access the data?

Submitted data is available to a limited number of people within the company and who work with customer and supplier relations.

 

7. We share certain data within the context of third party cooperation

We do not sell your personal data to any third party. In the event there is an ongoing sales or customer dialog between you, us, and any of our business partners, we may share the following data about you:

  • Name
  • Email address
  • Phone number
  • The company you are working for

If we have registered your personal data in connection with an event we have conducted together with an external party, we may pass over the same category of personal data as stated above, as well as any potential responses to additional form questions and extended responses.

 

8. Where is the data stored?

The data is stored on FrontPac’s ERP system. FrontPac keeps its physical servers or printed documents, on which your data is stored, inside the EU/EES territory. If the servers are handled by an external company a Personal data assistant agreement is signed. If we should suspect a breach where your data can be affected you will be notified first thereafter the authorities will be notified within 72 hours after we found the breach. 

 

9. You are entitled to know what data we have about you

The new data protection regulation comes into force on May 25, 2018. You are then entitled to receive a registry extract on the data we have about you. You may also request us to correct incorrect data or delete data about you. You are also entitled to withdraw your consent to our processing of your personal data. If you withdraw your consent, we will delete all data we have about you. Please note that deletion of your personal data stored by us may impact the delivery of information in the context of a customer relationship, as well as potentially impact any ongoing dialogues.

If you wish to withdraw your consent, or request a registry extract, correction or deletion, please contact us with a signed letter sent to the address provided under the contact details section. To access your registry extract, you need to send an electronic copy of a signed document with your request.

 

10. Contact details to FrontPac AB

FrontPac AB is the Personal Data Controller and responsible for the processing of your personal data. If you have questions regarding our processing or wish to get in touch with us to exercise your rights, please find our contact details below:

FrontPac AB
Att: GDPR
Företagsvägen 28
23237 Arlöv, Sverige

 

2018-03-16         

Martin Enocson, Managing Director